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— Case Studies

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— Hootsuite

Case Study Title

Product Designer

Layla
Zonoozi

📍 Toronto, Canada
About

I design the gap between intent and interface

Product Designer with 8 years of experience scaling marketplaces, B2B SaaS, and e-commerce platforms, focused on all things growth. Lately, I've been leaning into the world of AI to make design workflows even sharper and more intuitive.

Skills
Growth Design User Interface Design User Experience Design Interaction Design Wireframing Rapid Prototyping User Research Usability Testing A/B Testing AI Workflow Integration AI-Assisted Research & Ideation AI Prototyping & Testing Prompt Engineering for UX
Tools & Technologies
Figma Cursor Claude Adobe Suite UserTesting Google Analytics
Experience

Where I've been

2024 — Now
Hootsuite
Sr. Product Designer — Growth & Welcome
Leading design for the Growth & Welcome team. Shaping the end-to-end sign-up and onboarding experience for e-commerce and enterprise users. Launched onboarding plan to accelerate user activation. Built AI-integrated product templates and a centralized UXD prompt library, reducing design iteration time.
2022 — 2024
Kijiji Canada
UX Designer
Delivered 20+ core features across mobile and web platforms. Leveraged data-driven insights to optimize search discovery and seller flows. Actively maintained product's design system and component library to ensure cross-platform cohesion.
2019 — 2022
Digital Natives
Product Designer
Led digital design initiatives for Audi Canada's e-commerce and web presence. Managed end-to-end design of the LiveDifferent app, including admin systems and user task flows. Validated solutions through dealership testing and competitive analysis.
2017 — 2018
Digikala · Tehran
UI/UX Designer
Designed and launched the platform's first internal monetization system. Conducted user interviews and testing to build journey maps and actionable personas. Established the organization's foundational component library.
Get in touch

Let's make something great